I called Flowertown Chimney after continuing to have a leak coming through the fireplace and onto the tiles inside my home. The first company I hired didn’t even get on the roof—they just glanced at the top and said I needed a new cap and chase cover, without truly inspecting the issue. Steven from Flowertown Chimney was a completely different experience. He took the time to really listen as I explained what had been happening and even looked at the photos I had taken. Then, he actually got up on the roof, did a thorough inspection, and ran a water test to pinpoint where the leak was coming from. He identified structural issues that the previous company completely missed. We discussed my options, and I ended up deciding to remove the entire chase. Steven also helped me understand future possibilities like switching to a ventless or direct vent fireplace—no chase needed. He explained everything in detail and never rushed the process. You can tell he takes real pride in his work. Flowertown Chimney is a top-notch company with great communication, professionalism, and work ethic. I’ll definitely be calling them again when I’m ready to move forward with my new fireplace setup.

Great folks, professional work.

They did everything they said would do, We are so please with the work, Prefect work done, So please with the work. WILL definitely use Flowertown Gas again.

Suddenly our gas fireplace was not working. Flowertown Gas Fireplace came over -- cleaned, inspected, and explained what he was doing. Very, very pleased with their work. Email responsiveness and follow up was great too.

Wonderful customer service from communication to the actual work done. They provided detailed explanation to the work that was being done and even gave less expensive alternatives. Highly Recommend!

Very efficient, very clean and very hospitable.

Steve wasn’t just prompt, but early. He was efficient, thorough and clean. He removed the old crumbling unit taking great care of my surroundings and explained all facets of the new fireplace insert and walked me through seasonal starts and yearly checks We couldn’t be happier with this insert and with the professionalism exhibited by this company. I highly recommend Flowertown.

We hadn’t used our fireplace in years. They came out did a good cleaning of gas unit. Showed us how to operate properly. Very friendly. They were on time and service was quick

Cindy and Steven were so great to work with!

We live in an older home in Summerville with 4 indoor fireplaces that had all been converted to gas logs. The repairs needed to them required expert attention to fix and we were more than happy with the prompt & professionalism from this particular business. I highly recommend them to the community.

Did a excellent job figuring out what was wrong with fierplace. Took time to explain what he was doing and possible issues that can cause one not to work.

Thank you, Flowertown Gas Fireplace and Chimney! Excellent customer service and Steven was able to get our gas logs up and running before the snow hit! Highly recommend!

We were very satisfied with the workmanship and professionalism of Steve. He advised us of our options and worked with us to achieve our beautiful fireplace which we now thoroughly enjoy. Thank you Steve for a job well done.

I called this location on a whim and I could not have been more pleased with the service. Good communication, very polite, and my gas fireplace was working better than I could have expected. Would highly recommend their services.

Flowertown gas fireplace serviced my house and then on the following day, my neighbor. The technician was courteous, taking time to explain how and what to look for. I'll be scheduling all of my seasonal service calls with Flowertown.

Seems to be working better now. Gas fireplace was shutting off after running for 20 min or so. Prob just needed a good cleaning. But happy to get it checked out by a professional.

If, I could give 10 stars, I would. Great service, on time and answered all my questions. Very perfessinal

A tad on the expensive side, but very nice professional, first class service person and excellent service! Highly recommend!

Great service, excellent customer service, highly recommend!!

Top notch. Friendly and honest

Great company to work with. They were prompt with responding back to any questions I had, and even kept me informed as we worked around a Tropical Storm that was coming into the area. Steven who came out for the service was also great about notifying where he was in his day, and when he'd be arriving. Came out did the service quick and professionally and left without a hitch. Will be keeping their number for all future use and will be recommending to all friends and family.

This is a great company. We’ve had them clean our chimney, install gas logs and fix a big mess in our dryer vent. Steven is always on time and explains things in great detail so we know what to expect.

Steven was awesome. He explained every step from the inspection, estimate and repair. He showed me pictures of the old system and the potential fire hazard I had if the fireplace had not been replaced. Our original replacement choice did not fit, and he worked with the company to order a smaller inset that worked great. He left my house in excellent condition each day he was here. It took him a bit longer to complete the repair, but it was well worth the extra time he put in. I would highly recommend using Flowertown Gas Fireplace and Chimney Service to anyone!

Flowertown Gas Fireplace was excellent to work with. I needed the dryer vent cleaned in my father’s house. Cindy scheduled the appointment timely and Steven completed the job the same day. Thank you both - highly recommend!

Most importantly - these people know what they’re doing. Can’t recommend them highly enough. On time, quick and thorough services. Decent price too.